Money back guarantee conditions

Terms & Conditions

RANG HOSTING offers a no-quibble 30 day money back guarantee on all shared web hosting, advanced web hosting packages and vps type cPanel ( VPS-S cPanel and VPS-M cPanel ) (‘the Guarantee’).

The Guarantee does not apply to Virtual or Dedicated Servers, SSL Certificates, Domain Names, WHOIS, Firewalls,Domain name, Exchange Mailboxes or shared hosting service renewals.

To request money back under this guarantee Customers must first cancel their plan in your control panel and then email support within the first 30 days of opening their shared hosting plan.

You acknowledge and understand that any services bundled with or attached to the service that is cancelled will be forfeited at the point of cancellation.

Where a Domain Name is bundled free of charge with the hosting package, the Customer will be liable to pay the yearly cost of that Domain Name. The domain will be charged at Rang Hosting list prices. The charge will be deducted from any refund made, or you can cancelled without refund for any domain name.

Refunds can take 48h working days to be processed. Refunds will be made using the same method that was used for payment.

This policy does not cover accounts which have violated RANG HOSTING Acceptable Usage Policy. The Guarantee can only be applied once, per Customer. RANG HOSTING reserves the right to amend or withdraw these terms and conditions at any time without notice to You.

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